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تبیین و پیاده‌سازی مدل ترکیبی کارت امتیازی متوازن و تحلیل پوششی داده‌ها در ارزیابی عملکرد و رتبه‌بندی هیئت‌های ورزشی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکترای مدیریت ورزشی، دانشگاه آزاد اسلامی واحد اصفهان (خوراسگان)، اصفهان

2 استادیار مدیریت ورزشی، دانشگاه اصفهان

3 دانشیار مدیریت ورزشی، دانشگاه اصفهان

چکیده

هدف از انجام پژوهش حاضر، تبیین و پیاده‌سازی مدل ترکیبی کارت امتیازی متوازن و تحلیل پوششی داده‌ها در ارزیابی عملکرد و رتبه‌بندی هیئت‌های ورزشی بود. محدودة مطالعاتی هیئت‌های ورزشی فعال استان اصفهان در سال 1396 بودند که براساس فرمول DMUs ≥3×(input + output)، 12 هیئت ورزشی به‌عنوان نمونة مطالعاتی تعیین شدند. برای تعیین شاخص‌ها، مصاحبه‌هایی با خبرگان انجام شد؛ براین‌اساس، 19 شاخص کلی تدوین شدند و درقالب پرسش‌نامه‌ای در دو بخش به 20 نفر از کارشناسان حوزة پژوهش ارائه شدند تا در بخش اول، شاخص‌ها در چهار منظر کارت امتیازی متوازن تعیین شوند و در بخش دوم که با طیف پنج‌مقیاسی فازی طراحی شده بود، میزان اهمیت هر شاخص مشخص شود. شاخص‌هایی که در مناظر فرایندهای داخلی و رشد و یادگیری تعیین شده بودند، به‌عنوان توانمندسازها (ورودی مدل) و شاخص‌های تعیین‌شده در مناظر مالی و مشتری به‌عنوان نتایج (خروجی مدل) درنظر گرفته شدند. روایی ابزار براساس تطابق با مدل لاوشه انجام شد. پس از پیاده‌سازی مدل کارت امتیازی متوازن و تحلیل پوششی داده‌ها؛ هیئت‌های تکواندو، کاراته، شطرنج و دوومیدانی براساس کارایی بالاترین رتبه را به خود اختصاص دادند. ارزیابی متوازن و حفظ تعادل بین جنبه‌های کارت امتیازی متوازن، خطی‌بودن مدل، جامع‌نگری، انعطاف‌پذیری مدل و قدرت تفکیک بالا از مزایای مدل پیشنهادی هستند؛ بنابراین، با توجه به این برتری‌ها، بهره‌گیری از فرایند تبیین‌شده می‌تواند در ارزیابی عملکرد و رتبه‌بندی هیئت‌های ورزشی بسیار کارآمد باشد.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Definition and Implementation of the Combined Model of BSC-DEA in the Sport Boards’ Performance Evaluation and Ranking

نویسندگان [English]

  • Khatereh Karami 1
  • Mehdi Salimi 2
  • Mohammad Soltan Hosseini 3

1 Ph.D. Candidate in Sport Management, Islamic Azad University Isfahan (Khorasgan) Branch

2 Assistant Professor of Sport Management, University of Isfahan

3 Associated Professor of Sport Management, University of Isfahan

چکیده [English]

The purpose of the present study is to define and implement the combined model of BSC-DEA in the sport boards’ performance evaluation and ranking. The study extent was limited to the active sport boards in Isfahan in 2017. Twelve of these boards were selected as the study sample based on the formula, DMUs ≥ 3×(input + output). To determine the indices, some interviews have been conducted with the experts. Accordingly, 19 total indices were compiled and given to 20 research experts in this field in the form of a questionnaire in two parts. In the first part, the indices were determined in 4 prospects of balanced scorecards and in the second part, they were designed in a 5-scale phase spectrum to clarify the importance of each index. Those indices present in the processes of the internal prospective, growth, and learning, were regarded as the empowerments (model`s input), determined indices and customer and financial prospects as the results (model`s output). Instrument validity was carried out based on the agreement with Lawshe`s model. After implementing BSC-DEA model, taekwondo, karate, chess, track and field boards respectively received the highest rank based on their effectiveness. Paralleled evaluation as well as maintenance of the balance between BSC prospect, the linear model, having a holistic view, model flexibility, and high separation ability were the proposed model`s benefits; therefore, according to these preferences, the use of the mentioned process can be efficient in performance evaluation and ranking of the sport boards.

کلیدواژه‌ها [English]

  • Performance Evaluation
  • Efficiency
  • Balanced Score Card (BSC)
  • Sport Boards
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مطالعات مدیریت ورزشی
دوره 11، شماره 54
خرداد و تیر 1398
خرداد و تیر 1398
صفحه 205-242
فایل ها
سابقه مقاله
  • تاریخ دریافت: 21 اردیبهشت 1397
  • تاریخ بازنگری: 21 تیر 1397
  • تاریخ پذیرش: 28 مرداد 1397
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