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بررسی ارتباط مهارت‏ های ارتباطی با نگرش سازمانی هیئت‏ علمی استخدامی و مدعو رشتة تربیت ‏بدنی دانشگاه پیام ‏نور

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشیار مدیریت ورزشی، دانشگاه پیام نور، ایران

2 دانشیار تربیت بدنی، واحد اسلامشهر، دانشگاه آزاد اسلامی، تهران، ایران

3 استادیار مدیریت ورزشی، دانشگاه پیام نور، ایران

چکیده

یکی از ابعاد رفتار سازمانی، شناخت مها‎رت‎های ارتباطی افراد با هدف دستیابی به بهره‎وری و تحقق اهداف سازمانی است. این پژوهش به تحلیل اثرهای مهارت‎های ارتباطی بر نگرش سازمانی هیئت‏علمی استخدامی و مدعو تربیت‎بدنی دانشگاه پیام‎نور پرداخته است. پژوهش ازنوع توصیفی بود که به روش پیمایشی انجام شده است. 80 نفرهیئت‌علمی استخدامی و 700 نفر مدرس مدعو تربیت‏بدنی دانشگاه‎های پیام‎نور جامعة آماری پژوهش حاضر را تشکیل ‏دادند. تمام جامعة هیئت‌علمی به‌عنوان نمونه و از مدرسان مدعو 250 نفر به‌صورت تصادفی خوشه‏ای به‌عنوان نمونة آماری با استفاده از جدول مورگان انتخاب شدند. ابزارهای اندازه‌گیری پرسش‌نامه‏های مهارت‏های ارتباطی، رضایت شغلی و تعهد سازمانی بودند. روایی صوری و منطقی پرسش‎نامه‎ها به کمک اساتید دانشگاه‎ها و صاحب‏نظران بخش مدیریت انجام شد و پایایی از روش ضریب آلفای کرونباخ به‌دست آمد که برای هرکدام از پرسش‌نامه‎ها به‌ترتیب 84/0، 84/0 و 88/0 محاسبه شد. از روش‏های آمار توصیفی برای طبقه‎بندی نمره‎های خام و ترسیم جداول و نمودارها و از آمار استنباطی (کلوموگروف – اسمیرنوف، تحلیل همبستگی، تحلیل رگرسیون چندگانه) برای بررسی فرضیة پژوهش استفاده شد. نتایج نشان داد که همبستگی‏ مهارت‏های ارتباطی و ابعاد نگرش سازمانی معنادار است. همچنین، ضرایب رگرسیون چندگانه حاکی از این است که تأثیر دو مؤلفة مهارت‏های ارتباطی (کلامی و بازخورد) بر نگرش سازمانی معنادار است و تأثیر مؤلفة شنود بر نگرش سازمانی معنادار نیست؛بنابراین، با توجه به اهمیت مهارت‏های ارتباطی در پیش‏بینی نگرش سازمانی به‌نظر می‏رسد که مسئولان‏ باید راهبردهای مدیریتی مناسبی را برای رسیدن به سطح بهینة تمامی مؤلفه‏های مهارت‏های ارتباطی به‌ویژه مهارت شنود به‌کار گیرند.

کلیدواژه‌ها

عنوان مقاله [English]

Survey Relationship of Communication Skills by Organizational Attitude of Physical Education Faculties (Full Time and Part Time) in Payame Noor University

نویسندگان [English]

  • Hamid Ghasemi 1
  • Farideh Hadavi 2
  • Manoochehr Tatari 3

1 Associate Professor of Sport Management, Payame Noor University

2 Associate Professor of Physical Education, Eslamshahr Branch, Islamic Azad University, Tehran, Iran

3 Assistant Professor of Sport Management, Payame Noor University

چکیده [English]

The communication skills are one part of organizational behavior and its aim is more productivity in achieving organizational goals. The purpose of this study was to determine the effect of communication skills on organizational attitudes (organizational commitment and job satisfaction) of physical education faculties in Payame Noor University. The methodology of study was descriptive –survey. The population included all physical education faculties in PNU (80 people fulltime and 700 part time). The samples selected by cluster random sampling and with regard of Morgan table for best number of samples (250 people). The data gathered by 3 questionnaires include: Barton G’s communication skills, Susan J’s job satisfaction and Lina et al’s organizational commitment. The face and content credits of questionnaires approved by some faculties and experts. The reliability of questionnaire approved by Cronbach's alpha test (0.84, 0.84, 0.88). The data analyzing did by statistical way: descriptive way (frequencies and classifications) and inferential way (K-S, correlation analysis, multiple regression analysis). The results showed there were significant relation between communication skills and organizational attitude (P< 0.001). Multiple regression analysis indicated that the relationship between the two components of communication skills (verbal & feedback) and organizational attitudes was significant (P< 0.001) and (P< 0.004), the effect listening component on organizational attitudes is not significant (P< 0.470). With considering the results, there is a suggestion for administrators to prepare programs for developing all components of communication skills, especially listening skills.

کلیدواژه‌ها [English]

  • Communicational Skills
  • job satisfaction
  • organizational commitment
  • Organizational Attitude
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مطالعات مدیریت ورزشی
دوره 10، شماره 49
مرداد و شهریور 1397
مرداد و شهریور 1397
صفحه 233-250
فایل ها
سابقه مقاله
  • تاریخ دریافت: 14 دی 1393
  • تاریخ بازنگری: 01 خرداد 1394
  • تاریخ پذیرش: 01 خرداد 1394
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