نوع مقاله : مقاله پژوهشی
نویسندگان
1 استادیار مدیریت ورزشی، دانشگاه رازی، کرمانشاه، ایران
2 دانشجوی دکتری مدیریت ورزشی، دانشگاه رازی، کرمانشاه، ایران
3 کارشناسی‌‌ارشد مدیریت ورزشی، دانشگاه رازی، کرمانشاه، ایران
چکیده
هدف پژوهش حاضر، بررسی اثر هوش هیجانی بر راهبردهای مدیریت تعارض با نقش تعدیل‌کنندة مهارت‌های ارتباطی در بازیکنان لیگ برتر راگبی بانوان ایران بود. روش پژوهش به‌صورت توصیفی- پیمایشی بود. جامعة آماری همة بازیکنان لیگ برتر راگبی بانوان ایران در سال 1395 به تعداد 116 نفر بودند. جامعة آماری به روش تمام‌شمار به‌عنوان نمونه درنظر گرفته شد. ابزار پژوهش پرسش‌نامه‌های استاندارد هوش هیجانی شرینگ (1998)، مهارت‌های ارتباطی بارتون (1990) و راهبردهای مدیریت تعارض رابینز (1994) بودند. تجزیه‌وتحلیل اطلاعات به کمک روش مدل‌سازی معادلات ساختاری با رویکرد روش حداقل مربعات جزئی و نرم‌افزار اسمارت پی.ال.اس.، در دو بخش مدل اندازه‌گیری و بخش ساختاری انجام شد. نتایج نشان داد که هوش هیجانی بر مهارت‌های ارتباطی اثر مستقیم، منفی و معناداری دارد. هوش هیجانی بر راهبردهای مدیریت تعارض اثر مستقیم و معناداری دارد. مهارت ارتباطی بر راهبرد تعارض راه‌حل‌مداری اثر مستقیم، مثبت و معناداری دارد و درنهایت، هوش هیجانی بر راهبرد تعارض راه‌حل‌مداری ازطریق مهارت ارتباطی اثر غیرمستقیم، منفی و معناداری دارد. توصیه می‌شود که آموزش به‌کارگیری مهارت ارتباطی و هوش هیجانی توسط بازیکنان راگبی بانوان، برای حل موقعیت‌های تعارضی در دستور کار مربیان و سایر مسئولان راگبی قرار گیرد.
کلیدواژه‌ها
موضوعات
عنوان مقاله [English]
The Effect of Emotional Intelligence on Conflict Management Strategies with Moderating Role of Communication Skills in Iranian Women's Rugby Premier League Players
نویسندگان [English]
- Shirin Zardoshtian 1
- Saeed Khanmoradi 2
- Asma Mohamadi Cheshmeh Kabodi 3
1 Assistant Professor of Sport Management, Razi University Kermanshah Iran
2 Ph.D. Candidate of Sport Management, Razi University Kermanshah, Iran
3 M.Sc. in Sport Management, Razi University Kermanshah, Iran
چکیده [English]
The purpose of this study was the effect of emotional intelligence on conflict Management Strategies with moderating role of communication skills in Iranian women's rugby premier league players. The methodology was descriptive survey. The population was all of players in Iranian women’s rugby premier league in 1395 comprising 116 athletes. The Sample was equal to population. The instruments of the study were Standard questionnaires, emotional intelligence by Shering (1998), communication skills by Barton (1990) and conflict Management Strategies by Robinz (1994). Analysis of data was performed by using Structural Equation Modeling (SEM) with the approach of partial least square method (PLS) and Smart PLS software in two parts, the measurement model and structural section. The results showed that there was a negative significant direct effect between emotional intelligence and communication skills and there was a significant direct effect between emotional intelligence and conflict Management Strategies. There was a positive significant direct effect between communication skills and Solution-oriented Conflict strategy. Finally there was a negative significant indirect effect between emotional intelligence and Solution-oriented Conflict strategy with Moderating role of communication skills. It is recommended that training and applying communication skills and emotional intelligence by women rugby players, were placed on the agenda of coaches and other Rugby officials to solve conflict situations.
کلیدواژه‌ها [English]
- Emotional Intelligence
- Conflict
- Communication Skills
- Rugby
- Amraei, M., Ashrafi Rizi, H., Papi, A., Bahrami, S., & Samuei, R. (2011). The relationship between emotional intelligence and communication skills of librarians in Isfahan University and Isfahan University of medical sciences. Health Information Management, 8, 5, 662-72. (Persian).
- Chan, J. C., Sit, E. N., & Lau, W. M. (2014). Conflict management styles, emotional intelligence and implicit theories of personality of nursing students: A cross-sectional study. Nurse Education Today, 34, 6, 934-9.
- Fahimdavin, H., Peymanizad, H., Mohamadpour, J., & Jorabchi Bokharaii, S. (2010). The relationship between communication skills and conflict management strategies and compare these variables in wrestling managers and coaches working in North Khorasan province. Journal of Sports Sciences, 1(1), 49-58. (Persian).
- Feizi, T., Shahbahrami , E., & Azhandeh, A. (2011). The relationship between emotional intelligence and conflict management strategies in Iran University of Medical Sciences. Journal of Health Administration, 14, 44, 55-60. (Persian).
- Haghighi, A. H., Khalily Shandiz, & G. H., & Hamedi- Nia, M. R. (2012). The effect of two fitness training programs with short and long sets on physical fitness and performance factors in Rugby elite players. Journal of Sport Bioscience, 2, 5, 5-26. (Persian).
- Harolds, J., & Wood, B. P. (2006). Conflict management and resolution. Journal of the American College of Radiology, 3, 3, 200-6.
- Hong, J. (2005). A comparison of intercultural and intercultural conflict management strategies between Koreans and Americans. Global Media Journal, 4, 6, 1-29.
- Hough, J. H. (2006). Obstacles to effective management of conflicts between national parks and surrounding human communities in developing countries. Environmental Conservation, 15(2), 129-36.
- Keshavarz, L., & Azadvari, S. (2014). Determining relationship model of emotional intelligence and leadership style managers at Tehran municipality sport organizations. Organization Behavior Management in Sport Science, 1, 3, 25-36. (Persian).
- Keshtkaran, A., Hatam, N., Rezaee, R., & Lotfi, M. (2011). Relationship between emotional intelligence with conflict management strategies among educational and research managers of Shiraz University of Medical Sciences. Health System Research, 14, 4, 211-8. (Persian).
- Moharamzadeh, M., Seyeameri, M. H., & Saeedi, Sh. (2012). The relationship between five components of emotional intelligence and conflict management strategies in physical education offices of the West Azerbaijan province. Research in Sport Sciences, 4, 15, 63-75. (Persian).
- Moradidasht, Sh., Nourbakhsh, M., & Sepasi, H. (2014). The relationship between emotional intelligence and communication skills with Burnout in table tennis coaches. Journal of Sport Management, 6, 4, 713-27. (Persian).
- Mogheimi, M. (2001). Organization and Management Research. Tehran: Termeh. (Persian).
- Nouri, N., Moeini, B., Karimi-Shahanjarini, A., Faradmal, J., Ghaleiha, A., & Asnaashari, M. (2012). Relationship between emotional intelligence and communication skills among high school students in Hamadan based on the theory of social Support. Journal of Education and Community Health, 1, 3, 38-46. (Persian).
- Rehman, R. R. (2011). Role of emotional intelligence of the relationship among leadership styles, decision making styles and organizational performance. Interdisciplinary Journal of Contemporary Research in Business, 3, 1,409-6.
- Robbins, A., & Senzo D, D. (2007). Fundamentals of management (6th ed.). (S. M. Arabi, M. A. Mohammad Rafiee, & B. Asrari Ershadi, translators). Tehran: Cultural Research Bureau.
- Schlaerth, A., Ensari, N., & Christian, J. A. (2013). Meta-analytical review of the relationship between emotional intelligence and leaders’ constructive conflict management. Group Processes and Intergroup Relations, 16, 1, 126-36.
- Shih, H., & Susanto, E. (2010). Conflict management styles, emotional intelligence, and job performance in public organizations, International Journal of Conflict Management, 21(2), 147–68.
- Vasefian, F., & Khosravi, M. (2014). Relationship between communication skills and conflict resolution management strategies among secondary school principals. Journal of Management System, 5, 3, 59-73. (Persian).
- Vatankhah, S., Raessi, P., & Kalhor, R. (2007). Correlation between emotional intelligence (EI) with conflict management strategies in managers of Qazvin teaching hospitals. Journal of Health Administration, 11(32), 41-6. (Persian).
)