نوع مقاله : مقاله پژوهشی
نویسندگان
1 استادیار مدیریت ورزشی، دانشگاه اصفهان
2 دانشجوی دکتری مدیریت ورزشی، دانشگاه تهران
چکیده
در هر سازمان، یکی از وظایف اصلی مدیران ارزیابی عملکرد است که اجرای بهینة آن می‌تواند موجب رفع نقاط ضعف سازمان و رشد و توسعة آن شود؛ بنابراین، امروزه پژوهشگران سعی می‌کنند با ارائة روش‌های مختلف، نتایج ارزیابی‌های عملکرد را به شرایط واقعی و حاکم بر سازمان‌ها نزدیک‌تر کنند؛ براین‌اساس، هدف از پژوهش حاضر ارائة مدل جدیدی درزمینة ارزیابی عملکرد و رتبه‌بندی اداره‌های ورزشوجوانان با استفاده از ترکیب دو روش کارت امتیازی متوازن و تحلیل خوشه‌بندی خاکستری بود. این پژوهش مبتنی بر ترکیب دو بخش کلی بود: بخش اول شامل تعیین شاخص‌های مرتبط با هریک از منظرهای چهارگانة کارت امتیازی متوازن بود و بخش دوم شامل رتبه‌بندی سازمان‌های موردمطالعه براساس روش تحلیل خوشه‌بندی خاکستری بود. برای تعیین ساختار نهایی مناظر چهارگانة کارت امتیازی متوازن، از نظرهای 297 تن از مدیران ارشد اداره‌های ورزشوجوانان کشور به‌عنوان نمونة آماری و نیز از روش تحلیل عاملی تأییدی استفاده شد و برای پیاده‌سازی روش تحلیل خوشه‌بندی خاکستری در رتبه‌بندی، مجموعة اداره‌های ورزشوجوانان استان اصفهان به‌عنوان نمونة مطالعاتی درنظر گرفته شدند. نتایج نشان داد که ازمیان 26 ادارة ورزشوجوانان موردمطالعه، ادارة شهرستان نجف‌آباد در رتبة اول، ادارة شهرستان اصفهان در رتبة دوم و ادارة شهرستان شاهین‌شهر در رتبة سوم قرار گرفتند. درنهایت و براساس مراحل انجام‌شده، مدل ارزیابی عملکرد و رتبه‌بندی سازمان‌ها با استفاده از ترکیب دو روش کارت امتیازی متوازن و تحلیل خوشه‌بندی خاکستری ارائه شد.
کلیدواژه‌ها
- ارزیابی عملکرد
- رتبه‌بندی سازمان‌ها
- کارت امتیازی متوازن
- تحلیل خوشه‌بندی خاکستری
- اداره‌های ورزشوجوانان
موضوعات
عنوان مقاله [English]
Presentation and Implementation of BSC-GCA Model for Performance Appraisal and Ranking in Youth and Sport Offices
نویسندگان [English]
- Mehdi Salimi 1
- Mahboubeh Khodaparast 2
1 Assistant Professor of Sport Management, University of Isfahan
2 Ph.D. Student in Sport Management, University of Tehran
چکیده [English]
Performance appraisal is one of the main responsibilities of managers in every organization, the optimal implementation of which eliminates weak points of the organization and causes its development. Thus, nowadays researchers try to make results from performance appraisal closer to real condition of organizations. So, the main purpose of present study was to present a new model for performance appraisal and ranking Youth and Sport offices using combination of GCA and BSC methods. This study consists of two general sections, the first section is determining alternatives related to every four perspectives of balanced scorecard and the second section is ranking organizations based on gray cluster analysis method. In order to determine final construction of four perspectives of BSC comments of 297 chief managers in Youth and Sport offices in Iran as subjects were used and confirmatory factor analysis method was utilized. For implementing GCA method in ranking organizations, Esfahan Youth and Sport offices were considered as subjects. Results showed that among 26 studied Youth and Sport offices, Najaf Abad branch was in the first place followed by Esfahan and Shahin Shahr branches. Finally based on different stages, the model for performance appraisal and ranking organizations using combination of BSC and GCA methods was presented.
کلیدواژه‌ها [English]
- Performance Appraisal
- Ranking Organizations
- BSC
- GCA
- Youth and Sport Offices
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