نوع مقاله : مقاله پژوهشی
نویسندگان
1 دانشجوی دکتری مدیریت ورزشی، دانشگاه رازی
2 استادیار مدیریت ورزشی، دانشگاه فرهنگیان تهران
چکیده
یکی از رفتارهای منفی سازمانی در حیطة رفتار سازمانی، سایش اجتماعی است که به‌دلیل میزان مراجعات و تعاملات در سازمان‌های ورزشی، می‌تواند آثار و پیامدهای زیادی داشته باشد. هدف از انجام این پژوهش، بررسی تأثیر سایش اجتماعی کارکنان بر بهزیستی شغلی، با توجه به نقش میانجی‌گری تعارض میان‌فردی در فدراسیون فوتبال بود. روش پژوهش، توصیفی و از نوع پیمایشی بود. همة کارکنان فدراسیون فوتبال در سال 1395 به تعداد 145 نفر، جامعة آماری پژوهش بودند. به‌دلیل کم‌بودن حجم جامعه، نمونة آماری به‌صورت کل‌شمار درنظر گرفته شد. برای جمع‌آوری داده‌ها از سه پرسش‌نامة استاندارد سایش اجتماعی دافی و همکاران (2002)، پرسش‌نامة سنجش تعارض کارکنان دوبرین (1985) و پرسش‌نامة پارکر و هایت (2011) که بهزیستی شغلی کارکنان را میسنجند، استفاده شد. تحلیل داده‌ها با استفاده از نرم‌افزار لیزرل انجام شد. نتایج نشان داد که سایش اجتماعی بر تعارض بین‌فردی تأثیر مثبتی داشت (57/0)، تعارض بین‌فردی بر بهزیستی شغلی تأثیر منفی داشت (48/0-)، سایش اجتماعی بر بهزیستی شغلی تأثیر منفی داشت (42/0-) و تعارض بین‌فردی با ضریب‌اثر 27/0- ، نقشی میانجی برای تأثیر سایش اجتماعی بر بهزیستی شغلی ایفا می‌کند. پیشنهاد می‌شود که مدیران با شناخت عوامل مؤثر در ایجاد رفتارهای سایشی، این رفتارها را شناسایی کنند و سیاست‌های صحیحی را مانند ایجاد برنامه‌های آموزشی و اخلاقی درمورد سایش اجتماعی، رعایت عدالت در وضع و اجرای قوانین، تقویت جو اخلاقی مبتنی‌بر اعتماد، توجه به ویژگی‌های شخصیتی و رفتاری کارکنان برای کنترل این رفتارها و ازبین‌بردن آن‌ها اتخاذ کنند.
کلیدواژه‌ها
موضوعات
عنوان مقاله [English]
The Relationship of Social Abrasion on Job Well-Being of Football Association Staff with Mediating Role of Interpersonal Conflict
نویسندگان [English]
- Masomeh Bakhit 1
- Shahram Nazary 2
- Kamran Eidipour 1
1 M.Sc. of Sport Management, Razi University
2 Associate Professor of Sports Management, Farhangian University
چکیده [English]
One of the organizational mistreatment in the area of organizational behavior is social abrasion due to the volume of referrals and engagement in sports organizations, can have many impacts. The purpose of this study was the effect of social abrasion on job well-being of football association staff with mediating role of interpersonal conflict. The methodology was descriptive survey. The population was all of football association staff comprising 145 in 1395. The sample was equal to population due to low size of population. In order to collect data three standard questionnaires was used, social abrasion by Duffy and colleagues (2002), staff conflict test by Dubrin (1985) and job well-being by Parker and Haiti (2011). Data analysis was performed with LISREL software. The results showed that, social abrasion has positive effects on interpersonal conflicts (0.57), interpersonal conflict and social abrasion have negative effect on job well-being (-0.48, -0.42) and interpersonal conflict has a mediating role (-0.27) in effect of social abrasion on job well-being. It is recommended that managers identify factors influencing the behavior of abrasion, and this behavior to identify and correct policies such as: To provide training and moral in the social abrasion, justice in making and implementing laws, strengthen the ethical climate of trust, according to personality traits and behavioral adopt to control this behavior and eliminate them.
کلیدواژه‌ها [English]
- Positive Interpersonal Relations
- Sense of Celebrity
- Working Life
- Organizational Conflict
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