1. Abotrabyan, F., Fakhari, E., Hosseini, F., & Ansari, B. (2007). Study the evolution of structural systems and mask sports stadiums. The second national conference space structure, Architecture University of Zanjan. (Persian).
|
2. Aivazian, S. (2002). Aesthetics and its origins in architectural criticism. College of Fine Arts, Tehran University. 12(1), 64-9. (Persian).
|
|
3. Alidoust, A., Quzechian, H., Jalali Farahani, M., & Turki, M. (2010). Evaluation and comparison of private and public customer satisfaction bodybuilding woman in Tehran. Harkat publication. 3(1): 127-40. (Persian).
|
|
4. Alipour, H.R., Pour Asghar, S. (2013). The effect of service quality on customer loyalty (read about hotels in Gilan and Mazandaran). Master of Business Administration thesis: Islamic Azad University of Rasht. (Persian).
|
|
5. Allamem, S.M., Noktedan, I. (2011). Analysing the Influence of service Quality on Customer Loyalty (A Case Study in Four and Five-Star Hotels). Quarterly Journal Business Management, 2(5), 109-24. (Persian).
|
|
6. Alvani, S.M., Riahi, B. (2004). Measuring the quality of services in the public sector. First Edition. Tehran: Iran Industrial Research and Training Center. (Persian).
|
|
7. Amirnejad, S., Hamzehpour Khradmardi, M., & Yamini Firuz, M. (2012). Evaluation of satisfaction with service delivery from the perspective of student’s wrestler wrestling clubs in Mazandaran province (Case study: city of Babol). First National Conference on Physical Education and Sport Sciences Applied Science student martyr Beheshti University in Tehran. (Persian).
|
|
8. Amiri, J. (200). Approach to aesthetic aspects of music the words of the Quran. Journal of religious studies. 15(1), 172-90. (Persian).
|
|
9. Baker, J., Grewal, D., & Parasuraman, A. (2008). The influence of store environment on quality influences and store image. Journal of Academy of Marketing Science, 22(4), 328-39.
|
|
10. Banasiewicz, A. (2005). Loyalty Program Planning and Analytics. Journal of Consumer Marketing, 22(6), 332-9.
|
|
11. Bery, l., Parasuraman, A., zeithaml, V.A., & Berry L.L. (1988). SERVQUAL: A multiple item scale for measuring customer perceptions of service quality. Journal of Retailing, 64(1), 13-40.
|
|
12. Chang, C., Lin, Z., & Hwang, F. (2005). A Study of the Developmental Process of Service Quality in Recreation Sport/Fitness Clubs in Taiwan. Physical Education Recreation and Dance, 15(1), 37-50.
|
|
13. Chen, C.C., Chuang, M.C. (2008). Integrating the Kano model into a robust design approach to enhance customer satisfaction with product design, Int. Journal of Production Economics, 114(1), 667-81.
|
|
14. Cleland, V., Ball, K., Hume, C., Timperio, A., Abby, C., King, A.C., & Crawford, D. (2010). Individual, social and environmental correlates of physical activity among women living in socioeconomically disadvantaged neighbourhoods. Journal of social science & medicine, 70(1), 2011-8.
|
|
15. Deforch, B., Dyck, D., VanVerloigne, M., & Bourdea ud huij, I.D. (2010). Perceived social and physical environmental correlates of physical activity in older adolescents and the moderating effect of self- efficacy. Journal of Preventive Medicine, 50(1), 24-9.
|
|
16. Duncan, M., Mummery, K. (2005). Psychosocial and environmental factors associated with physical activity among city dwellers in regional Queensland. Journal of Preventive Medicine, 40(4), 363-72.
|
|
17. Erin, Y., Yi-hua, K., & Wu, C. (2008). Relation ships among experiental marketing, experiental value, and customer satisfaction. Journal of hospitally & tourism research, 32(3), 387-410.
|
|
18. Hoseinian Tehrani, F. (2006). Applied art in the increasing number of urban transit passengers. Seventh Conference of Traffic and Transportation Engineering and Iran. (Persian).
|
|
19. Hamzehpour Khrdmrdi, M. (2011). Relationship quality of service, satisfaction and loyalty with customers Qsdaty province bodybuilding career. Master's Thesis physical education management. Shomal University. (Persian).
|
|
20. Hashemi, M. (2007). Compare customer satisfaction of public and private pools Mazandaran province. Thesis, Shomal University. (Persian).
|
|
21. Hicks, H.G., Goulet C.R. (2005). Theories of organization and management. Translator: Goyle Cohen. Third edition. Tehran, Doran Publication. (Persian).
|
|
22. Karimi Saleh, M.J. (2006). The cultural and urban design. First National Conference on the city and sports. Tehran, Iran. (Persian).
|
|
23. Kharazmi, E., Forghani Ozrudi, M.B., & Amani, H. 2015. Survey of Determine of Basic Factors Athletes Loyalty Level of National Teams on Sports Brands and Clothes. Sport Management Review, 6(27), 31-46. (Persian).
|
|
24. Kontou, M., Tzetzis, G., & Katartzi, E. (1999). Exercise and physical activities of women participating in ‘sport for all’ programs. Sport Performance and Health, 1(4), 370-82.
|
|
25. Lau, M., Chang, M., Moon, K., & Liu, W. (2006). The brand loyalty of sportswear in Hong Kong. Journal of Textile and Aparel. Technology and Management, 5(1), 1.
|
|
26. Lee, J.H., Kim, H.D., Ko, Y., & Sagas, M. (2011). The influence of service quality on satisfaction and intention: a gender segmentation strategy. Sport Management Review 14, 54-63.
|
|
27. Macintosh, E., Doherty, A. (2007). Reframing the service environment in the fitness industry. Managing Leisure, 12(1), 273-89.
|
|
28. McCormack, G., Giles-Corti, B., Lange, A., Smith, T., Martin, K., & Pikora, T.J. (2004). An update of recent evidence of the relationship between objective and self-report measures of the physical environment and physical activity behaviours. Journal of Science and Medicine in Sport, 7(1), 81-92.
|
|
29. Me’mari, J., abdollahi, M., & Asghari, M. (2013). Determination and Modeling of effective factors on customer’s satisfaction in social-sport complexes. Sport Management Review, 5(2), 117-30. (Persian).
|
|
30. Mohammadi, R., Shahlaei, J., Kargar, G.H., & Bagheri, H. (2011). The relationship between perceived service quality and customer loyalty Isfahan indoor pools. The Sixth National Conference on Physical Education and Sport Sciences students, Iran, Tehran. (Persian).
|
|
31. Quzechian, H., Gohar Rostami, H.R., & Ehsani, M. (2009). Compare customer satisfaction bodybuilding and private officials in Tehran. Harkat publication. 1, 37-49. (Persian).
|
|
32. Robinson, L. (2006). Customer Expectations of Sport Organizations. European Sport Management Quarterly, 6(1), 67-84.
|
|
33. Rajabi, M., Ghafuri, F., & Shahlayi Bagheri, J. (2013). Comparison of customer satisfaction with the quality of service men and women and private city club anymore. Journal of Sport Management. 4(14), 125-36. (Persian).
|
|
34. Ranjbaran, B., Rashid Kaboli, M., Sanayei, A., & Haddadian, A. (2013). Analysis of the relationship between perceived value, perceived quality, customer satisfaction and repurchase intention in Tehran supermarket chains. Journal of Business Management. 4(11), 7-55. (Persian).
|
|
35. Razavi, S.M.H., Hosseini, S.E., & Soleimani, M. (2013). Aesthetic aspects of consumer trends to sport facilities. A study sports management and motor behavior Mazandaran University, 8(16), 15-33. (Persian).
|
|
36. Sajjadi, S.N., Mamoodi, A., Goodarzi, M., & Mizani, M. (2011). A comparison of service quality provided by public and private sport clubs (body building and fitness) in Tehran based on customer’s viewpoints. Contemporary studies On Sport Management, 1(2), 33-48. (Persian).
|
|
37. Sallis, J.F. (2009). Measuring Physical Activity Environments: A Brief History. American Journal of Preventive Medicine, 36(4), 86-92.
|
|
38. Shafiee, L. (2009). The use of color in urban areas. The final design expert, Faculty of Art and Architecture, University of Mazandaran. (Persian).
|
|
39. Wendel-Vos, W., Droomers, M., Kremers, S., Brug, J., & Lenthe, F. (2007). Potential environmental determinants of physical activity in adults: a systematic review. Journal of obesity reviews, 8(1), 425-40.
|
