Authors

Abstract

The aim of this study is determining the relationship between tourists' constraints and theirsatisfaction in Tehran's ski resorts. The study was a descriptive study and correlation kind, and conducted as a field study. The statistical population was all tourists of Tehran's ski resorts, including: Tochal, Dizin, Shemshak and Abali. According to estimates from the managers of ski resorts, the statistical population approximately was considered ten thousand. 370 people selected as sample by using Morgan table. A total of 400 questionnaires was distributed and 362 acceptable questionnaires was returned. To gather information, Questionnaire of Wei-Ku Yeh (2008) was used. For data analysis, we used descriptive statistics to determine the frequencies, percentages and mean and standard deviations. Inferential statistics including confirmatory factor analysis, One-Sample Kolmogorov-Smirnov Test, Pearson correlation and multiple regressions was used simultaneously. Survey findings showed that there is a negative significant relationship between tourists' constraints and satisfaction(r=0.31, P= 0.001). From Dimensions of tourist constraints, the intrapersonal constraints were stronger predictor for tourists' satisfaction.

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