The relationship between tourists' constraints and their satisfaction in Tehran's ski resorts

Authors

Abstract
The aim of this study is determining the relationship between tourists' constraints and theirsatisfaction in Tehran's ski resorts. The study was a descriptive study and correlation kind, and conducted as a field study. The statistical population was all tourists of Tehran's ski resorts, including: Tochal, Dizin, Shemshak and Abali. According to estimates from the managers of ski resorts, the statistical population approximately was considered ten thousand. 370 people selected as sample by using Morgan table. A total of 400 questionnaires was distributed and 362 acceptable questionnaires was returned. To gather information, Questionnaire of Wei-Ku Yeh (2008) was used. For data analysis, we used descriptive statistics to determine the frequencies, percentages and mean and standard deviations. Inferential statistics including confirmatory factor analysis, One-Sample Kolmogorov-Smirnov Test, Pearson correlation and multiple regressions was used simultaneously. Survey findings showed that there is a negative significant relationship between tourists' constraints and satisfaction(r=0.31, P= 0.001). From Dimensions of tourist constraints, the intrapersonal constraints were stronger predictor for tourists' satisfaction.

Keywords


Volume 6, Issue 23 - Serial Number 23
May and June 2014
Pages 147-162

  • Receive Date 02 June 2012
  • Accept Date 15 August 2012