Document Type : Research Paper

Authors

1 Ph.D. Student of Marketing Management and Sports Media, University of Kurdistan

2 Ph.D. Student of Sport Management, University of Urmia

3 Assistant Professor of Sport Management, University of Kurdistan

Abstract

The purpose of this study was to analyze the indicators of personal sales on the behavior of youth shopping in sport products. The present research is purposeful and applied in terms of data collection as a descriptive survey research. The statistical population consisted of all young consumers in the country. 232 people were selected by random sampling method and the questionnaire was distributed online. The instrument for measuring the questionnaire adapted from Yousef (2016) was modified by the researchers. In order to present the model, convergence and divergence validity has been used with smart PLS2 software. The findings showed that personal characteristics, store features, product offerings and promotions provided by retailers have a significant impact on the behavior of young people. Generally, vendor's integrity, skill and ability, the quality of the goods offered alongside the favorite and fitted space of the store should be the main pillars to increase the sales.

Keywords

Main Subjects

  1. Anyadighibe, J., Awara, N., & Esu, B. (2014). The impact of personal selling on the productivity of selected banks in calabar metropolis. International Journal of Development and Sustainability, 3(8), 1697-708.
  2. Ashraf, M. G., Rizwan, M., & Khan, M. A. (2014). The promotional tools and situational factors’ impact on consumer buying behaviour and sales promotion. Journal of Public Administration and Governance, 4(2), 179-201.‏
  3. Berkowitz, E. N. (2011). Essentials of healthcare marketing (3th ed.). Amherst, Massachusetts.
  4. Boomsma, A., & Hoogland, J. J. (2001). The robustness of LISREL modeling revisited. Structural equation models: Present and future. A Festschrift in honor of Karl Jöreskog, 2(3), 139-68.‏
  5. Bryan, A. R., Liu, Y., & Kuehl, P. G. (2013). Advocating zoster vaccination in a community pharmacy through use of personal selling. Journal of the American Pharmacists Association, 53(1), 70-7.‏
  6. Bubnjević, D. (2011). Position and role of personal selling in contemporary marketing management.‏ Proccedings of International Symposium Engineering Management and Competitiveness, 6, 24-5, Zrenjanin, Serbia.
  7. Cai, Y., & Shannon, R. (2012). Personal values and mall shopping behaviour: The mediating role of intention among Chinese consumers. International Journal of Retail & Distribution Management, 40(4), 290-318.‏
  8. Farrokhian, S. Mirabi, V, R. Safarzadeh, H & Jamshidi, M. (2016). Designing a Model of Influencing Factors on Clothing Purchasing Behavior of Iranian Young Students. New Marketing Research Journal. 6(4), 159-76. (In Persian).
  9. Fill, C. (2009). Marketing communications: interactivity, communities and content. Harlow: Pearson.
  10. Fornell, C. & Larcker, D. (1981). Structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
  11. Giahi, Y. (2009). The role of indoor attractions on customer behavior and increase store sales, Fourth Marketing Management International Conference. https://www.civilica.com/Paper-IMMC04-IMMC04_023.html.
  12. Hair, J. F., Ringle, C.M., & Sastedt, M. (2011). PLS- SEM Indeed A Silver Bullet, Journal of Marketing Theory & Practice, 19 (2), 135- 47.
  13. Johnston, W. J., & Lewin, J. E. (1996). Organizational buying behavior: Toward an integrative framework. Journal of Business research, 35(1), 1-15.‏
  14. Kline, R. B. (2010). Principles and practice of structural equation modeling (3rd ed.). New York: Guilford Press.
  15. Lee, J. Y., Sridhar, S., & Palmatier, R. W. (2017). The effect of firms' structural designs on advertising and personal selling returns. International Journal of Research in Marketing, 34(1), 173-93.‏
  16. Mahmodzadeh, A., Rahmati, N., & Rafei Rad, S. M. (2012). A model for making customer purchases of superior technology products. Innovation Management Journal, 1(1): 61-75. (In Persian).
  17. Mansouri, H. (2016). The modeling impact of brand equity on consumer’s behavior of sportswear. (Unpublished master's thesis). University of Kurdistan, Sanandaj. (In Persian).
  18. McClaren, N. (2013). The personal selling and sales management ethics research: Managerial implications and research directions from a comprehensive review of the empirical literature. Journal of Business Ethics, 112(1), 101-25.‏
  19. Murithi, M. M. (2015). Effects of personal selling on sales: A case of women groups in Imenti North District, Meru County, Kenya. International Journal of Academic Research in Business and Social Sciences, 5(1), 38-52.
  20. Ocon, J. A. C., & Alvarez, M. G. (2014). The Implication of Personal Selling Strategies in Motivation, Approaches and Good Grooming. Procedia-social and behavioral Sciences, 155, 53-7.‏
  21. Pashmforosh, M. (2009). Investigating the effect of store promoters on shopping random shopping behavior (A case study of the Hyper-Star store). (Unpublished masterʼs thesis). Shahid Chamran University of Ahwaz, Ahwaz.
  22. Phopal, L. (2009). 15 strategies to help increase your sales and boost your bottom line. LLC- Available at: www.stratcommunications.com.
  23. Pope, N., & Tourco, T. (2001). Sport & event marketing (2nd ed.). (M. Khabiri & F. Tojari, Translators). Tehran: Samt. (In Persian).
  24. Samadi, M., Ebrahemnezhad, A., & Yaghmai, G. (2014). Investigating the effect of store environment factors on random purchasing behavior of consumers (Case study: Allahieh commercial complex buyers in Sari). Presented at Second National Conference on Applied Research in Management and Accounting Sciences, Tehran. (In Persian).
  25. Smith, A. C. T. (2015). Introduction to sport marketing. (M. Jafarpoor, S. Beheshti, & H. Moghadam, Translators). Tehran: Sport Sciences Research Institute Ministry of Sciences Research and Technology. (In Persian).
  26. Yousif, R. O. (2016). The Impact of Personal Selling on the Purchasing Behavior towards Clothes: A Case Study on the Youth Category. International Journal of Marketing Studies, 8(5), 128.‏